Privacy Policy

At RLZ, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our site, you agree to the practices described below.

Information We Collect

When you visit our website, we may collect the following information:

Personal Information You Provide

Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely via third-party providers)

Automatically Collected Information

IP address
Browser type and device information
Pages viewed and interactions with the site
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Send marketing communications (only if you opt in)
Prevent fraud and ensure platform security

We only collect information that is necessary to operate our business responsibly.

Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties who help us operate our store, such as:

Payment processors
Shipping carriers
Analytics and marketing platforms
Website and hosting providers

These partners are required to handle your information securely and only for the purpose of providing their services.

Cookies & Tracking Technologies

We use cookies to:

Ensure the website functions properly
Remember your preferences
Analyze site traffic and performance

You can manage or disable cookies through your browser settings.
Please note that some features of the site may not function properly if cookies are disabled.

Data Security

We take reasonable steps to protect your personal information using industry-standard security measures.

Payment information is processed through secure, encrypted third-party systems and is never stored directly on our servers.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request information about how your data is used

To exercise these rights, please contact us using the details below.

Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Meet legal and accounting requirements
Resolve disputes
Enforce our policies

Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

📧 contact.rlz.team@gmail.com